Solving Tough Problems
by Adam KahaneA series of stories about the author's experiences in his progress from an analytical researcher with a degree in physics to an internationally-recognized facilitator of participatory problem solving. This book is recommended by Jan Morrison as one of two books (along with "Presence" by Peter Senge, et.al.) for beginning an exploration of Theory U.
www.amazon.com/Solving-Tough-Problems-Listening-Realities/dp/1576752933solving_tough_problems.doc